What should I wear?
Wear clothing you feel comfortable in. All treatments are performed with your comfort and privacy in mind, and you will never be required to fully undress. For treatments involving massage to the back, shoulders and upper body, you'll be asked to remove your top clothing so I can work effectively on these areas. You'll remain covered with a blanket or towel throughout, with only the area being worked on uncovered at any time. I'll always explain what you need to remove before we begin and make sure you're comfortable with everything.

Can I wear make-up?
As facial and scalp massage are included, please remove makeup and ideally arrive with a clean face.

How early should I arrive?
Around 5 minutes before your appointment is perfect. As treatments take place in my home, please avoid arriving too early.

What products do you use?
I only use natural skincare and body care products in my treatments.
For massage treatments, I use organic sweet almond oil and Tropic's luxury body oils with a jojoba & macadamia oil base mixed with essential oils. I choose products that feel nourishing and gentle on the skin. For my holistic facial treatments, I use Tropic Skincare, a British skincare brand focused on naturally derived, plant-based ingredients. If you have allergies, sensitive skin or specific ingredient sensitivities, please let me know when completing your consultation form so I can check the products used and make any necessary adjustments.

Can I have a treatment if I've recently had surgery?
This depends on the type of surgery and your individual circumstances. Please let me know when completing your consultation form and seek advice from your healthcare professional if needed.

What if I fall asleep?
That's completely fine! These treatments are designed to help you deeply relax, so there's no need to stay awake.

Can I choose which areas are worked on?
Absolutely. We'll have a quick chat before your treatment so I can understand where you're holding tension and what you'd particularly like to focus on. I'll also check in with you throughout the treatment.

Can sound healing be included in my treatment?
Where offered, a gentle sound healing element can be incorporated at the end of your treatment. This is always optional and can be adapted or omitted if you have sound sensitivity or simply prefer a quieter experience.

Do I need to talk during my treatment?
Not at all. I'll check in with you about your comfort, pressure and anything important during the treatment, but otherwise you're welcome to simply switch off, relax and enjoy some quiet time.

I'm not sure which treatment is right for me - what should I book?
If you're unsure, just get in touch. Tell me what you're looking for and I'll help you choose the treatment that feels most suitable.

You'll receive everything you need to know when your appointment is confirmed.

For your first treatment, I'll ask you to complete a short health and wellbeing consultation form beforehand. This helps me understand your individual needs and make sure your treatment is comfortable and appropriate for you.

Please avoid arriving immediately after a large meal, and give yourself a little time to slow down before your treatment where possible.

As facial and scalp massage are included, please remove makeup and ideally arrive with a clean face. This allows me to work comfortably around the face and eyes without transferring makeup onto the skin.

Treatments take place in my calm, private home treatment space on Brent Road, Stirchley, Birmingham (B30). Full address will be provided when your appointment is confirmed.

As treatments take place in my home, please arrive around 5 minutes before your appointment rather than too early. This gives me time to prepare the space and welcome you in without rushing.

If you're running late, please send me a message to let me know. Your treatment will still finish at the original appointment time so that I can stay on schedule for the next client.

As appointments are reserved especially for you, I kindly ask for at least 48 hours' notice if you need to cancel or reschedule.

Cancellations or rescheduling with 48 hours or more notice will receive a full refund minus £2.50 admin fee or can be moved to another available appointment.

Cancellations with less than 48 hours' notice will be subject to a 50% cancellation fee. Cancellations within 24 hours of the appointment, or missed appointments/no-shows, are non-refundable.

If you are unwell, please let me know as soon as possible. I understand that sometimes things happen unexpectedly and will always try to be reasonable where genuine circumstances arise.

Your safety and comfort always come first.

Before your first treatment, you'll be asked to complete a health consultation form. Please let me know about any medical conditions, recent surgery or injuries, pregnancy, allergies, medications, skin conditions or other relevant health considerations.

Some conditions may mean that a treatment needs to be adapted, postponed or may not be suitable. If you're unsure whether a treatment is appropriate for you, please get in touch before booking and, where necessary, seek advice from your healthcare professional.

If anything changes between completing your form and your appointment, please let me know.

My treatments are designed to support relaxation and general wellbeing and are not intended to diagnose, treat or cure medical conditions or replace medical care.

If you need to contact me about your booking, please email krissi@intothewanderness.com or contact me on whatsapp 07729912798